Air France has a long history of offering its passengers top-notch, quality services since 2001. At the Air France Zagreb office, you can have at your disposal all travel related services ranging from flight booking to cancellation, to purchase extra baggage, seat selection, check-in, and more.
You can add extra help and other requests with the courteous airline crew. At the Zagreb Airport office, you may easily tailor your trip to suit your needs. Not just that, you can also request the last-minute flight booking, cancellations without the dynamic surcharge.
Enjoy seamless, timely, and speedy connections all under one roof at the Franjo Tuđman Airport Zagreb. No need to change terminals, and if you booked the ticket through the Air France Zagreb office your bags will be promptly transferred to the following Air France flight.
This, and all other travel information is mentioned below –
Contact Information of Air France Zagreb Office:
|Air France Zagreb Office Address||ZAGREB, Zracna Luka Zagreb-Pleso, Zagreb, Croatia|
|Air France Zagreb Office Contact Number||+385 1 48 90 800|
|Working Hours||Monday – Friday : 9:00 am – 5:00 pm|
Note: Closed on weekend and Croatian public holidays.
|Air France Customer Service Phone Number||1 (800) 237-2747|
|Help Center||Visit Here|
|Air France Online Check-In||Visit Here|
|Flight Status||Visit Here|
|Air France Baggage Allowance||Visit Here|
|Nearest Airport||Franjo Tuđman Airport Zagreb (ZAG)|
Nearest Airport from Air France Zagreb Office
Zagreb International Airport is the closest and most well-known because of the excellent and remarkable services and help it offers to its passengers. The Air France crew at the ZAG terminal office is very professional, and they are able to assist travelers. Airport office to discuss their issues with the airline representative.
|Zagreb Airport Name||Franjo Tuđman Airport Zagreb (ZAG)|
|ZAG Airport Address||Ul. Rudolfa Fizira 21, 10150, Zagreb, Croatia|
|Airport Code||IATA: ZAG|
|Total Number of Terminal||Single Passenger Terminal|
|Arrival and Departure Terminal of Air France at Zagreb Airport||International terminal|
|Zagreb Airport Location||Get Direction|
Get Assistance with Specialized Expert of Air France Zagreb Office
The goal of the facilities was to allow passengers to stop by and ask questions and obtain prompt responses. You can also stop by the Air France check-in desk. The following services are offered at the Franjo Tuđman Airport Zagreb –
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Online Check-in
- Airport Counter Check-in
- Airport Self Service Kiosk Check-in
- Unaccompanied Minor Service
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Visa on Arrival
- First & Business Class Enquiries
- Economy Class Seats Enquiries
- KrisFlyer Membership Services
- In-Flight Meals
Nearest Airport from Air France Zagreb Office
For the amazing & extraordinary services and help it offers to its passengers, George Bush Intercontinental airport (ZAG) is the closest and best known. The staff at the Air France Zagreb airport office is very professional, and they are able to assist travelers. Visitors are welcome here to voice their complaints to an Air France representative.
Get Unlimited & Prompt Support at Air France Zagreb Office
The Air France Zagreb office offers a myriad of travel services when it comes to making the most of travel arrangements last-minute. You can also avail the following services by calling the Air France Zagreb phone number –
Food & Beverage
When it comes to eating, plan ahead and reserve snacks from their extensive selection of delectable vegetarian, and vegan snacks with Air France. Because good food can’t wait, you can now save money on meals in addition to airfare with guaranteed meal availability on board.
Air France Zagreb Intercontinental office partners with national, Alamo, Hertz to offer self-driven and chauffeur-driver car rentals which includes Airport Transfer. Make yourself at ease beyond the runway and take advantage of our premium car rental services.
Carry your entire globe with you by making in advance reservations for extra luggage. Excess luggage allowance is available in increments of 5 kg, 10 kg, 15 kg, and 30 kg over and above the usual free baggage allowance. Simply visit the Air France baggage claim at the Zagreb Airport.
We want your flight to be as enjoyable as possible. Prior to booking your travel online, select a seat at the airport or simply call the Air France Zagreb office phone number. Choose from window, aisle, or even seats with extra legroom to stretch out and be comfortable on the flight for a reasonable price.
When you travel to the place of your choice, experience full peace. Get travel insurance at the air France office desk for your vacation to protect yourself financially in the event when your flight is canceled for reasons that are not under your control.
We are aware of the value of time, just as you are to us. In addition to our very affordable flight tickets, we offer you the option of priority check-in and priority baggage for just a nominal fee. Can it possibly get any better? Yes, it is the answer. Be one of the travelers who checks in first and gets their luggage before everybody else.
Hotels in more than 1000 locations in Zagreb and the nearby destinations are significantly cheaper. Find the guaranteed best price on hotels for all budgets by visiting the Air France Zagreb Office at International terminal.
Life is a complete surprise. However, this does not imply that you cannot change your flying plans without paying a fee. Get the cancellation protection so you may change your vacation arrangements without worrying!
Be it a guided tour of the Space center Zagreb, 3-hour duration city’s tour you can book any and every experience that the city has to offer. Ask the airline’s representative to book, and grab up to a 50% discount on the go.
Flight + Hotel
Sort all of your travel requirements at once! Take advantage of incredible savings on your travel expenses by booking one of the flight+hotel bundles at the air France international concierge at the Main terminal building.
Air France Lounge at Zagreb Airport
Enjoy the tranquility and comfort of a lounge experience as you unwind and revitalize. Free Wi-Fi, a delectable buffet, and more are available. The lounge services provide you and your traveling companions with a cozy, comfortable setting.
With the use of a single platform and a partnership between GO FIRST and Visa Lounge, Visa Services are made available to passengers. They want to offer clients speedy, high-quality visa consulting services so they can go anywhere in the world.
Steps to Book the Flight at Air France Zagreb Office
Flight reservations are now easier and quicker thanks to the Air France Zagreb phone number. Head to the airport check-in counter, and
- Visit the airline’s desk in terminal 1 and request that an Air France Zagreb airport Staff representative make the reservation.
- Describe your travel plans in full.
- Please be advised that reservations for last-minute flights must be made and tickets paid up to 3 hours before departure.
- After you make the required payment, the airline will give you the confirmation of your reservation.
- After checking in and retrieving your luggage, be ready to board the plane.
Add Special Services and assistance at Air France Zagreb Office
Air France believes that every passenger is special. At the Air France Zagreb office, the airline ensures that you travel without any worry. The airline staff would be at your disposal to assist you at every step of your journey.
Special Assistance for Handicap Person
At the Air France airport desk, wheelchairs can be borrowed for mobility support.
We do not need MEDA permission if all that is needed is wheelchair assistance for modest, stable, elderly, long-term, or chronic medical issues where help is simply needed for mobility. Simply dial the Air France Zagreb Phone number to register the service request against the PNR.
If you need to transport your own wheelchair to the aircraft door for boarding and to be ready at the aircraft door for disembarking at your destination airport, you can also make this request by calling the airlines and describing your precise needs in relation to the PNR for your reservation.
Assistance for Unaccompanied Minors
You can rely on Air France Zagreb Office to take exceptional care of your kids since the airline’s staff goes above and beyond to serve these young clients. In the sake of your safety, we advise you to remember the following:
- If your child is under 7 days old, the Customer Service Center must grant you medical authorization.
- They require a valid ID if your child is younger than 7 days old or older than 2 years old.
- Your kids can travel as unaccompanied minors if they are between the ages of 5 and 12. They will be escorted by specially trained airline personnel as part of Air France service for unaccompanied minors.
- The authorized person listed in the UM form will then receive your children and provide them to them when they get to their destination. Each unaccompanied minor will be charged a fee of 200 USD.
- Parents/guardians must guarantee that all Unaccompanied Minor (UM) clients have the proper photo identity, which is required for travel.
- If your children are 13 to 18, they may travel as young customers if an adult revokes unaccompanied minor handling.
- Please note that children under the age of 5 will not be regarded as escorts for minors under the age of 12.
Pet/ Service Animal Relief Area
Both terminals have pet and service animal relief zones.
There are various places in International terminal. Pet relieving stations are situated outside of Doors 1 and 4 on the Baggage Claim Level, before security. A fresh pet relieving spot has also been added outside the Silver Parking Ramp at the Franjo Tuđman Airport Zagreb.
Three pet relief places are accessible through security at International terminal: one at Gate F6, one by the entrance to Concourse E in the Airport Mall, and one on the C/G Connector Bridge.
The grassy space outside of Door 8 on Level 1 near baggage claim or the enclosed pet rest facility close to Gate are both available
Cancellation of Booked Ticket at Air France Zagreb Office
If your flight is canceled, you will be offered a transfer to another Air France flight or other equivalent travel choices to get you to your destination as soon as possible, or, if you prefer, a full refund of your ticket.
If the airline is unable to offer you timely help due to objective difficulties – for example, due to events impacting a significant number of aircraft – and it would be easier and faster for you to independently book a hotel room or get snacks, meals, or transportation. The Air France Zagreb office will repay the reasonably incurred costs upon receipt of acceptable documentation. In this scenario, call the Air France Zagreb phone number to get the adequate reimbursement and compensation for your affected flights.
If the airline offers you help, such as a hotel room at the airport or bus transportation to and from the airport, and you choose not to take it and make your own arrangements, the airline is not obligated to pay the expenses.
You will be able to claim compensation in the event that a delay of more than three hours or cancellation should be our fault.
Nevertheless, if the delay or cancellation is brought on by “extraordinary circumstances” outside of our control, such as bad weather, an air traffic control strike, airport closures, mobility restrictions, or a suspension of flights mandated by the Government Agencies, the airline will not be held responsible.
Lost/ Damage Baggage Claim at Zagreb Airport
If your luggage has been damaged, delayed, or you need a refund for additional services, kindly fill out the form and submit it to the Air France Zagreb office.
The item is worth more than 200 USD, the claim must be supported by proof of the original purchase price of the item.
People file their own claims. Families are permitted to combine their claims, though. When submitting a claim, kindly provide the following information:
- a snapshot of the broken item
- Age, price, and manufacturer’s name of the lost or broken item
- If the item’s value is greater than 200 USD, a receipt is required.
Frequently Asked Questions (FAQs)
The airline’s global hub is at the George Bush Intercontinental airport with Zagreb Hobby airport as the primary domestic hub. Air France’s corporate headquarters is located on the grounds of George Bush Intercontinental airport (ZAG).
There are designated drop-off places for luggage trolleys in each terminal, which are located at the concierge. The carts come with a basket for carry-ons and a platform for large bags and are designed to make it easy to manage heavy or multiple luggage. There is no fee.
Mobility assistance is provided through the air France Zagreb Airport office. Request a wheelchair or electric cart service from in advance or at the ticket counter located on the terminal A.
Pre-security cargo services are available in each terminal close to ticketing. The stations have equipment that can quickly wrap your luggage in a tamper-proof plastic sheet. The service has a charge.
Yes. You can make changes to your Air France reservation at the airport provided you must complete the request at least 3 hours before the scheduled departure.
Yes, provided that passengers must complete the check-in at the Air France Zagreb airport counter.
Yes, but the passengers need to pay for the flight booking in the US Dollars. If booking a last minute flight, the reservation must be purchased up to 3 hours before departure.
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