Etihad Airways Medina Office

Al Fath Commercial Center Sultana Road, next to International Market Medina, Kingdom of Saudi Arabia


Open Time:-

Saturday to Thursday: 9:00 am – 5:30 pm

+1 (877) 690-0767


Note: This not airlines official number +1-855-745-1194. It may connect you with travel agency.

Etihad Airways has offered excellent customer service to customers since its inception in 2003. You can purchase flights, modify or cancel them, get 24/7 customer service, and check in for flights at the Etihad Airways Medina Office. 

You are welcome to submit additional requests and request special help from the accommodating airline staff. Simply alter your flight time at Prince Mohammed Bin Abdulaziz International Airport (MED) to accommodate your needs. You are allowed to travel with extra bags, unaccompanied youngsters, and pets.

Utilize the seamless, timely, and quick connections available at the Medina international airport. There is no need to change terminals, and if your ticket was purchased through Etihad Airways office, the airline will deliver your luggage there right away. 

Etihad Airways Medina Office Contact Details:

Etihad Airways flights arrive and depart from International terminal at Prince Mohammed Bin Abdulaziz International Airport. Enjoy the convenience of the fully renovated airport terminal, which has an open, bright check-in area with dedicated lanes for quicker connections. Enjoy more shopping options at the airport before your trip or unwind in one of the plush lounges available to Business and First Class travelers.

Etihad Airways Medina Office AddressAl Fath Commercial Center
Sultana Road, next to International Market
Medina, Kingdom of Saudi Arabia
Etihad Airways Medina Office Contact Number800 844 7893 (STC networks) / 800 850 0027 (Other networks)
Etihad Airways Flight Booking Office Number+966 14 8414 110
Working Hours9:00 am – 5:30 pm (Saturday to Thursday)
Friday and Public Holidays closed.
Etihad Airways Contact Number+1 (877) 690-0767
Etihad Airways Manage BookingVisit Here
Etihad Airways Baggage AllowanceVisit Here
Etihad Airways Cargo TrackingVisit Here
Etihad Airways Help CenterVisit Here
Etihad Airways Check-In OnlineVisit Here
Etihad Airways Flight StatusVisit Here
Etihad GuestVisit Here
Etihad Airways Headquarters AddressKhalifa City, Abu Dhabi, United Arab Emirates
Nearest AirportPrince Mohammed Bin Abdulaziz International Airport (MED)

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​About Etihad Airways

Etihad means “union” in Arabic. Two flag carriers represent the United Arab Emirates, one of which is Etihad Airways.

  • Its main headquarters is located in Khalifa City, Abu Dhabi, close to the airport.
  • Etihad Airways began operations in November 2003.
  • It is one of the “Lakhs of Luxuries” in the globe and the second-largest airline in the United Arab Emirates after Emirates.
  • It have fleet of 102 Airbus and Boeing aircraft, the airline offers more than 1,000 flights per week to more than 120 passenger and cargo destinations in the Middle East, Africa, Europe, Asia, and North America.
  • Medina International airport (MED) International Airport is their major base of operation.
Etihad Airways Founded onJuly 2002
Commenced operationsFebruary 2003; 19 years ago
Etihad Airways Hubs atAbu Dhabi International Airport
Fleet size180

Additional Etihad Air Services Offered by Booking Office at Medina

Visitors can use the services to drop by, ask questions, and receive prompt answers. In addition, you can go to the Etihad Airways head office, which also doubles as an airport check-in desk. These are the services that Etihad Airways provides:

Flight Ticket BookingFlight Information
Flight Ticket CancellationAirport Lounges
Flight Ticket ReschedulingVisa Information
Online Check-inMissing Luggage
Airport Counter Check-inImmigration Services
Airport Self Service Kiosk Check-inIn-Flight Wifi
Unaccompanied Minor ServiceAirport Wifi
Baggage AllowanceIn-Flight Entertainment
Duty Free AllowanceAirport Facilities
Delayed FlightsVisa on Arrival
First & Business Class EnquiriesEconomy Class Seats Enquiries
KrisFlyer Membership ServicesIn-Flight Meals

Frequently Asked Questions (FAQs)

Can i Change flight dates with Etihad Airways from the Airport office of Medina?

Yes, you can make changes to your booked ticket at the Medina office but firstly you have to know the latest updates on Etihad Airways Flight Change Policy.

Can I book a flight using my Etihad Guest Miles at Etihad Airways Medina Office?

Yes, all you need is the Etihad Guest Miles account number to book one.

Can I upgrade the flight seat of Etihad Airways to Business or First at the Medina airport office?

Yes, passengers can request the class upgrade at the Etihad Airways Medina office up to 3 hours before scheduled departure. 

How do I book the Unaccompanied Minor Service at Etihad airways booking office Medina?

After you book the flight online, parent accompany the child at the Etihad check-in counter and produce the following documents – 
1. Flight confirmation
2. Unaccompanied minor receipts.
3. Parent’s government issued photo ID
4. Unaccompanied minor’s passport

What travel documents do I carry in order to book a flight ticket at the Medina office?

Make sure to carry formal identification with you at all times. You can even think about carrying several identification cards, such as your passport, national ID card, and driver’s license.

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