British Airways Colombo Office

Air Global (Pvt) Ltd No 400 Deans Road Colombo 10 Sri Lanka


Open Time:-

Monday – Friday : 8:30 am – 5:00 pm
Saturday – Sunday : 9:00 am – 1:00 pm
Sunday : Closed

+1 (800) 247-9297


Note: This not airlines official number +1-855-745-1194. It may connect you with travel agency.

Since its founding in 1919, British Airways has provided its clients with top-notch customer service. At the British Airways Colombo Office in Sri Lanka, you may buy flights, change or cancel them, obtain 24/7 customer assistance, check in for flights, and more.

Feel free to submit any additional requests and ask the courteous airline staff for any particular assistance. Simply change your flight time at Bandaranaike International Airport (CMB) to meet your requirements. Passengers may also avail services like  extra luggage, unaccompanied minors, and pet travel.

The Colombo international airport offers seamless, punctual, and speedy connections. Make use of them. There is no need to switch terminals, and if your ticket was bought through the Sydney headquarters of Etihad Airways, the airline will immediately transport your bags there.

Contact Details of British Airways Office in Colombo

Terminal 1 at Colombo International Airport serves as the terminal for British Airways aircraft. Enjoy the comfort of the recently remodeled airport terminal, which features a spacious, well-lit check-in area with dedicated lanes for quicker connections.

British Airways Colombo Office AddressAir Global (Pvt) Ltd No 400 Deans Road Colombo 10 Sri Lanka
British Airways Colombo Office Contact Number+94 11 2168 168 / 176 / 177 / 178
Working HoursMonday – Friday : 8:30 am – 5:00 pm
Saturday – Sunday : 9:00 am – 1:00 pm
Sunday : Closed
British Airways Customer Service Phone Number+1 (800) 247-9297
British Airways Help CenterVisit Here
British Airways Check inVisit Here
Check Flight Status of British AirwaysVisit Here
Join British Airways Executive Club Visit Here

Neighboring Airport from Office of British Airways Colombo in Sri Lanka

Colombo International Airport is the closest and most well-known airport because it offers its patrons amazing and outstanding help and services. Travelers can get assistance from the informed and skilled workers at the British Airways Colombo Airport office. 

Office of British Airways Colombo in Sri Lanka Airport
Colombo Airport NameBandaranaike International Airport (CMB)
Colombo Airport AddressCanada Friendship Rd, Katunayake 11450, Sri Lanka
Opened in1967
Airport CodeIATA: CMB
Total Number of TerminalThree Passenger
Arrival and Departure Terminal of British Airways at Colombo International AirportTerminal 1
Colombo Airport LocationGet Direction

Services Offered by British Airways Office in Sri Lanka

Make a note of your arrival at the British Airways reservation desk in Colombo to speak with an airline employee. You can avail of the following services at the BA Head office Colombo.

Flight Ticket BookingFlight Information
Flight Ticket CancellationAirport Lounges
Flight Ticket ReschedulingVisa Information
Online Check-inMissing Luggage
Airport Counter Check-inImmigration Services
Airport Self Service Kiosk Check-inIn-Flight Wifi
Unaccompanied Minor ServiceAirport Wifi
Baggage AllowanceIn-Flight Entertainment
Duty Free AllowanceAirport Facilities
Delayed FlightsVisa on Arrival
First & Business Class EnquiriesEconomy Class Seats Enquiries
KrisFlyer Membership ServicesIn-Flight Meals

Frequently Asked Questions (FAQs)

Can I cancel my British Airways ticket via the office if I Purchased a ticket through a third-party travel agency?

Yes, as long the flight is operated by BA and it does not include the flight segment from other airlines. 

What forms of payment British Airways Colombo Office accept?

The airline accepts electronic and cash as the method of payment. The airlines also accept BSP and ARC as cash forms of payment. 

Can I request a refund if my flight has a schedule change?

Yes, as long as the scheduled change lasts for 4 or more hours passengers are entitled to the compensation as well as a refund. 

How can I use special services at the British Airways Colombo Airport Office after booking an Air Ticket?

Call British Airways Colombo office Contact Number after you make the reservation. The airline staff will make the necessary arrangement. If you need to make a special request, complete up to 24 hours before the scheduled departure. 

What are the British Airways Booking requirements at the Colombo office?

Carry official identification with you at all times. Your passport, national ID card, and driver’s license are just a few examples of the identity cards you might consider carrying.

Check Here the List of Other British Airways Offices:-

British Airways Abu Dhabi OfficeBritish Airways Abuja OfficeBritish Airways Los Angeles Office
British Airways Accra OfficeBritish Airways Addis Ababa OfficeBritish Airways New York Office
British Airways San Francisco OfficeBritish Airways Seattle OfficeBritish Airways Washington Office
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