Qatar Airways Ho Chi Minh Office

Suite 8, GF, Petro Vietnam Tower 1-5 Le Duan Street, District 1 Ho Chi Minh City, Vietnam


Open Time:-

Monday – Friday : 8:30 am to 5:00 pm
Weekend and Public Holidays: Closed

+1 (877) 777-2827


Note: This not airlines official number +1-855-745-1194. It may connect you with travel agency.

Since 1997, Qatar Airways has provided consumers with great service. At the Qatar Airways Ho Chi Minh Office, Vietnam you may purchase flights, change or cancel them, obtain 24/7 customer care, and check in for flights.

With the friendly airline personnel, you can submit additional requests and ask for special assistance. Just change your schedule at Tan Son Nhat International Airport (SGN) to meet your requirements. You can also bring additional luggage, unaccompanied minors, and pets on your trip.

When traveling, people frequently tend to have a lot of questions, and since COVID, those questions seem to be increasing quickly. At the Tan Son Nhat International Airport (SGN) , passengers can seek help from the Qatar Airways Customer Service team. Qatar Airways’ travelers departing from this airport are eligible for benefits from Qatar Airways.

About Qatar Airways 

Qatar Airways uses a fleet of more than 100 aircraft to connect over 125 worldwide destinations in Africa, Central Asia, Europe, the Far East, South Asia, the Middle East, North America, South America, and Oceania from its primary hub at Tan Son Nhat International airport (SGN). Despite having only been in the air for 20 years, Qatar Airways has significantly enhanced and expanded its services, becoming a part of the Oneworld Alliance, having several divisions and subsidiaries, and serving as the major title sponsor for FC Barcelona. In order to reach as many people as possible, Qatar Airways has codeshare agreements with approximately 20 different foreign airlines. 

Check out the 10,000 square meter Premium Terminal if you are flying out of Ho Chi Minh city International Airport! There are check-in desks, duty-free shops, conference halls, recreational spaces for children, shiatsu massage rooms, showers, and hot tubs in the separate terminal for first- and business-class travelers.

Contact Information of Qatar Airways Ho Chi Minh, Tanzania Office:

Qatar Airways Ho Chi Minh Office AddressSuite 8, GF, Petro Vietnam Tower
1-5 Le Duan Street, District 1
Ho Chi Minh City, Vietnam
Qatar Airways Ho Chi Minh Office Contact Number+84 28 3827 3888
Fax+84 28 3824 3624
Working HoursMonday – Friday: 8:30 am to 5:00 pm
Weekend and Public Holidays: Closed
Customer Service Phone Number+1 (877) 777-2827
Help CenterVisit Here
Qatar Airways Online Check-In & Flight StatusVisit Here
Privilege ClubVisit Here
Qatar Airways Baggage AllowanceVisit Here
Nearest AirportTan Son Nhat International Airport (BKK)

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Nearest Airport from Qatar Airways Ho Chi Minh Office, Vietnam

Because of the exceptional and noteworthy services and assistance it provides to its clients, the Tan Son Nhat international airport is the closest and most well-known. The Qatar Airways staff at the terminal office is quite knowledgeable and competent, and they can help travelers. Visitors are welcome to the Qatar Airways Vietnam tracking office to speak with an airline representative about their luggage concerns.

Tan Son Nhat International Airport (SGN)
Ho Chi Minh Airport NameTan Son Nhat International Airport (SGN)
SGN Airport AddressTrường Sơn, Phường 2, Tân Bình, Thành phố Hồ Chí Minh, Vietnam
Ho Chi Minh Airport Phone Number+84 28 3848 5383
Airport CodeIATA: SGN
Total Number of TerminalTwo Terminals
Arrival and Departure Terminal of Delta Airlines at Ho Chi Minh AirportTerminal 1
Ho Chi Minh Airport LocationGet Direction

Services Offered by Qatar Airways Ho Chi Minh Airport Office 

Qatar Airways Flight Booking 

Making an offline reservation for Qatar Airways is fairly easy thanks to the Qatar Airways Customer Service desk at the Ho Chi Minh airport. Visit the airline at Terminal 1 of the Tan Son international airport to choose between a one-way, round-trip, or multi-city journey. Add to that – 

  • You must specify your preferred class of travel, as well as your departure and arrival cities, travel dates, and, if applicable, return dates.
  • Number of passengers and trip type.
  • All flights that are available for your dates and route will be listed by the airline agent.
  • Compare the price and schedule of each flight to choose one that best suits your needs in terms of both money and timing.
  • To book that particular flight, provide passenger’s details, and make the required payment.

Qatar Airways Flight cancellation 

Qatar Airways’ guidelines on flight cancellations are as follows:

  • If necessary, you must cancel your flight at Qatar Airways Ho Chi Minh office at least three hours prior to departure.
  • The refund will be processed in the same currency and applied to the original payment method you used.
  • You can cancel your ticket and ask for a refund if you bought it straight from Qatar Airways by doing so online or by giving them a call.
  • To cancel your ticket and get a refund, you must get in touch with the third party you used to purchase it (such a travel agent or an online service).

How to cancel a flight at Qatar Airways Ho Chi Minh office, Vietnam?

If you are positive about the cancellation and want to know how to cancel your Qatar Airways flight tickets at the airport office, you can use the following information to your advantage:

  • Ask the airline representative at the desk to reschedule the flight.
  • Provide the booking reference and the passenger’s last name.
  • Check to see if your ticket is refundable.
  • The amount of the refund would be credited in the original form of payment upon your cancellation of the flight.

Qatar Airways 24 Hour Cancellation

For flights to or from the United States, Qatar Airways permits ticket cancellations within 24 hours of purchase. According to this policy, passengers can claim a full refund if requested cancellation within 24 hours and the scheduled departure date must be 7 days in advance. 

Correct name on the Qatar Airways Reservation

Passengers are allowed to file Qatar Airways name correction requests, although only up to 3 characters on the initial or last name can be corrected. If a name change with Qatar Airways is required, it must be requested at the Qatar Airways Vietnam airport office at least three hours before the departure time. Name change is subject to the fare rules associated with the airfare.

Qatar generally forbids changing a PNR’s whole name to that of another traveler. If name change is required, the existing PNR would need to be canceled and a new reservation made using the available dates or the same service level.

The following are the steps to follow in order to correct the name on an existing reservation at the Qatar Airways Vietnam Customer Service office.

  • Give the representative your six-digit booking reference or your 13-digit ticket number so they can access your reservation and make the necessary changes.
  • Provide the correct name.
  • It is necessary to pay the Qatar Airways name correction fee. If there is still room, your ticket will be reissued in the lowest service class that is offered. Fare difference may apply.
  • Once the request is complete, passengers will receive the name change confirmation on their registered email. 

Qatar Airways Seat Upgrade Service

Upgrades are only applicable for flights operated and marketed by Qatar Airways. Approach any staff of Qatar Airways at the airport check-in desk to purchase a “Upgrade on Departure” to Doha. Speak to any member of the Qatar Airways staff at Tan Son international airport (SGN)  if you want to purchase an upgrade for your flight from Ho Chi Minh to another location on the airline’s network.

Visit the special “Upgrade on Departure” booth, conveniently located at the Qatar Airways Ho Chi Minh Office, Vietnam to purchase an upgrade while you are in transit from Doha to your final destination. After checking in and going through immigration, you can go to the counter marked “Upgrade on Departure” if your trip is starting in Ho Chi Minh city or Hanoi. 

Here are the terms and conditions for the upgrade in the Business and the First Class

Upgrade to Business Class of Qatar Airways

Upgrade is available between 2 hours and 60 minutes before the scheduled departure. In addition – 

  • The upgrade cost is inclusive of all taxes and fees.
  • Business class upgrade is permitted for one sector.
  • The process of upgrade request is subject to seat/meal availability, and be available on a first-come-first-serve basis. 

Upgrade to First Class

Upgrades to First Class are not possible on our A380 flights to and from Hanoi. In addition – 

  • A special meal ordered by a passenger in Economy Class may not be served in the upgraded First Class cabin.
  • Access to lounges and extra baggage allowance are not included with the premium.
  • Avios will be earned on the basis of the initial booking class paid, not the upgraded cabin.
  • Passengers who have extra seats for cabin baggage (CBBG) or extra seats are not eligible for upgrades.

Avail latest offers and discounts at the Qatar Airways Ho Chi Minh Office, Vietnam

Visit the Qatar Airways offices in Tanzania to take advantage of the most recent discounts and offers. The airline provides a range of special discounts all year round. Before making your Qatar Airways flight reservation, take advantage of long weekend discounts, festival discounts, seasonal discounts, and cashback deals. You can even receive a variety of flat-rate discounts if you pay using a credit card or an e-wallet. Watch out for any seasonal specials that Qatar Airways may run.

Claim Compensation for Lost or Damaged Luggage 

If your luggage is lost, delayed, or damaged, you must inform Qatar Airways Ho Chi Minh office, Vietnam at the airport and retain a copy of the Property Irregularity Report that will be completed. 

  • You must submit receipts, credit card bills, or any other sort of value proof to demonstrate that your bag and its contents were worth the amount you are claiming within seven days for lost or stolen items or seven days for damaged luggage. 
  • Submit the copy of the flight tickets and the specifics of all expensive things within 21 days for luggage that were delayed.

Qatar Airways Unaccompanied Minor Service 

Unaccompanied minors are given outstanding attention the entire flight by Qatar Airways to ensure their comfort and safety. Additionally, they get access to a special lounge at the Qatar Airways Ho Chi Minh Office.

The registration process, passport control, security checks, and baggage claim are all made easier for unaccompanied youngsters. Additionally, they receive superb care while in flight and are escorted to and from the aircraft.

Check In

If you are the parent or guardian of an unaccompanied minor, please bring the child and any luggage to the Qatar Airways Vietnam tracking office before going to the designated row to check in. You can either use our airport planner or go to an information desk for assistance finding the check-in row. You can also contact the airline at Qatar Airways Vietnam Contact Number.

Special Assistance Service at Qatar Airways Ho Chi Minh Office, Vietnam

Receive Special Support at Qatar Airways Vietnam airport office . The airline guarantees your worry-free travel for the passengers with special needs. The airline crew would be available to you and assist you at every stage of your journey.

Qatar Airways Wheelchair Assistance

In order to ensure accessibility and provide the finest service, Qatar Airways is delighted to help those customers who require assistance. Passengers in Vietnam who book flights through Qatar Airways Online are given free use of the wheelchair, which is available on a first-come, first-served basis. Visit the Guests with Disabilities Help Page for further details on the services provided by Qatar Airways. Get in touch with Qatar Airways Vietnam Customer Service if you have any questions.

Pet Relief Areas

Service animals can be roofed at the main building of terminal 1 next to Qatar Airways Vietnam Customer Service office.  Terminal C contains a variety of locations. Pet relief areas are located on the baggage claim level, prior to security, outside of Gates 65 and 66. A new pet relief area has also been built outside the Parking Structure at the airport’s main terminal building.

Additional Services Offered at the Qatar Airways Vietnam Airport Office

Visitors can use the services to drop by and ask inquiries and get rapid responses. Additionally, you can visit the Qatar Airways Ho Chi Minh office, Vietnam which also serves as the check-in counter at the airport. Qatar Airways offers the following services:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Online Check-in
  • Airport Counter Check-in
  • Airport Self Service Kiosk Check-in
  • Unaccompanied Minor Service
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Airport Transfers
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • Airport Facilities
  • Delayed Flights
  • Visa on Arrival
  • First Class and Business Class Seats Enquiries
  • Economy Class Seats Enquiries


Does Qatar airways fly to Ho Chi Minh, Vietnam?

Direct flights are offered by Qatar Airways from Doha, Qatar, to Ho Chi Minh City. The cutting-edge Hamad International Airport in Doha, Qatar, will serve as a transit point for flights coming from other destinations.
To get the best deal on your Ho Chi Minh City flights, it is advised that you book well in advance of your departure date. By doing so, you are more likely to be able to choose the flight you want with the arrival and departure times of your choice.

Can I cancel my Qatar airways ticket via the office if I Purchased a ticket through a third-party travel agency?

If you have booked your Qatar Airways reservation through a travel agent, please contact them directly.

What forms of payment Qatar airways Office at Ho Chi Minh accept?

Major debit cards and credit cards are accepted at Qatar Airways Ho Chi Minh Office, Vietnam. Passengers can also make a payment through cash.

Can I request a refund if my flight has a schedule change?

Yes, provided that the flight delay must be of 4 hours or more. 

How can I use special services at Qatar Airways Ho Chi Minh Airport Office?

Qatar Airways works hard to accommodate its customers with unique requirements.
The airline asks you to get in touch with us and let us know about any special requirements you may have at the time of booking and at least 48 hours before your travel in order to help us serve you better.

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